Return Policy

Bertone Swim Return Policy

At Bertone Swim, we are dedicated to ensuring your satisfaction with your swimwear purchase. Please review our return policy to understand our guidelines and procedures for returns and exchanges.

Returns Eligibility

• You can initiate a return within 30 days of receiving your swimwear.

• To be eligible for a return, the swimwear must be in its original, unworn, and unwashed condition with all tags and hygiene liners intact.

How to Initiate a Return

1. Please email us at bertoneswim@gmail.com to request a return. In your email, include your order number, the item(s) you wish to return, and the reason for the return.

2. We will provide you with a return authorization and detailed instructions on where to send the items.

Return Shipping

• Return shipping costs are the responsibility of the customer, except in cases where the return is due to a defect or an error on our part.

Exchanges and Store Credit

• We do not offer direct refunds. Instead, we provide exchanges for a different size or style or store credit for the returned items.

Defective or Incorrect Items

• If you receive a defective or incorrect item, please contact us immediately at bertoneswim@gmail.com, and we will arrange for a replacement or provide a store credit, including return shipping costs.

Contact Us

If you have any questions or need further assistance regarding our return policy, please feel free to reach out to us at bertoneswim@gmail.com. We are here to ensure your satisfaction and address any concerns you may have.

Thank you for choosing Bertone Swim. We appreciate your business and are committed to providing you with exceptional swimwear and customer service.