Shipping Policy
Shipping Policy
Order Processing
- 100% of orders are shipped within two business days.
- Orders placed over the weekend are dispatched on Monday if placed before 11 am on Saturday.
Delays
Please note that delays may occur due to:
- Public holidays
- Customs processes
- COVID-19-related disruptions
- Taxes or other external factors
Free Express Shipping within Australia
- Available for all orders over $150 AUD.
- Shipped via Australia Post with a tracking number provided upon purchase.
- Estimated delivery: 1-4 business days.
Free Standard Shipping within Australia
- Available for all orders over $100 AUD.
- Shipped via Australia Post with a tracking number provided upon purchase.
- Estimated delivery: 2-7 business days.
Delivery Timeframes
- Australia Standard: 2-7 business days
- Australia Express: 1-3 business days
Note: These timeframes are guidelines, and we cannot be held responsible for delays caused by the delivery service.
New Zealand Shipping
- Flat Rate Shipping: $20 AUD
- Shipped via Australia Post with tracking.
- Estimated delivery: 5-10 business days.
- Shipped via Australia Post with tracking.
- Estimated delivery: 5-12 business days.
Worldwide Shipping
Express Shipping
- Available for all international orders.
- Shipping fees calculated at checkout based on destination.
- Estimated delivery: 7-14 business days via Australia Post.
Standard Shipping
- Available for all international orders.
- Shipping fees calculated at checkout based on destination.
- Estimated delivery: 10-27 business days via Australia Post.
Pre-Orders
- Delivery times listed above do not apply to pre-order items.
- You will receive an email with an estimated restock date for your pre-ordered item.
- Once back in stock, standard shipping policies apply.
Please allow up to 7 weeks for the delivery of pre-order items, with updates sent via email.